{"id":20574,"date":"2026-07-23T13:37:12","date_gmt":"2026-07-23T13:37:12","guid":{"rendered":"https:\/\/source.kitsid.com\/bsite\/?page_id=20574"},"modified":"2026-11-07T03:35:10","modified_gmt":"2026-11-07T03:35:10","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/phaelun.com\/bsite\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<style>\n<p>:root{\n  --theme-primary:#0F766E;\n  --theme-secondary:#14B8A6;\n  --text:#202225;--body:#50555a;--muted:#757b80;--rule:#e2e5e8;--rule-soft:#f0f1f2;--soft:#fafbfb;--soft-2:#f6f7f7;\n}\n\n\n\nmain{width:min(1040px,calc(100% - 92px));margin:0 auto;padding:40px 0 74px}\n.meta{display:flex;flex-wrap:wrap;gap:7px 26px;margin:0 0 31px;padding:0 0 14px;border-bottom:1px solid var(--rule);font-size:13.5px;line-height:1.5;color:var(--muted)}\n.meta strong{color:var(--text);font-weight:700}\nsection{position:relative;margin:0 0 32px;padding:0 0 27px;border-bottom:1px solid var(--rule-soft)}\nsection:last-child{margin-bottom:0;padding-bottom:0;border-bottom:0}.entry-content h3{display:flex;align-items:flex-start;gap:12px;margin:0 0 13px;padding:0;font-size:18.5px;line-height:1.42;font-weight:700;color:var(--text);letter-spacing:0}\nh3 .n{flex:0 0 auto;display:inline-flex;align-items:center;justify-content:center;min-width:30px;height:24px;margin-top:1px;padding:0 7px;border:1px solid var(--rule);border-left:3px solid var(--theme-primary);border-radius:2px;background:#fff;color:var(--theme-secondary);font-size:10.5px;line-height:1;font-weight:800;letter-spacing:.08em}\nh3:after{content:\"\";display:block;flex:1;height:1px;margin:12px 0 0 2px;background:linear-gradient(90deg,var(--rule),transparent)}.entry-content p{margin:0 0 10px;color:var(--body)}\np:last-child{margin-bottom:0}\nstrong{color:#16181a;font-weight:700}.entry-content a{color:var(--theme-primary);text-decoration-thickness:1px;text-underline-offset:3px}\na:focus-visible{outline:2px solid var(--theme-secondary);outline-offset:3px;border-radius:2px}.entry-content ul,.entry-content ol{margin:9px 0 12px;padding-left:22px;color:var(--body)}.entry-content li{margin:4px 0}\n.note{margin:13px 0;padding:11px 14px;background:var(--soft);border:1px solid var(--rule-soft);border-left:3px solid var(--theme-secondary);border-radius:2px}\n.box-list{display:grid;gap:9px;margin:13px 0 3px}\n.box{position:relative;padding:12px 14px 12px 17px;background:#fff;border:1px solid var(--rule-soft);border-radius:2px}\n.box:before{content:\"\";position:absolute;left:0;top:12px;bottom:12px;width:2px;background:var(--theme-primary)}\n.box:nth-child(even):before{background:var(--theme-secondary)}\n.box p{margin:0}\n.split{display:grid;grid-template-columns:1fr 1fr;gap:36px}\n.table-wrap{overflow-x:auto;margin:13px 0 4px;border-top:2px solid var(--theme-primary);border-bottom:1px solid var(--rule);background:#fff}.entry-content table{border-collapse:collapse;width:100%;min-width:640px;background:#fff}.entry-content th,.entry-content td{padding:11px 13px;text-align:left;vertical-align:top;border-bottom:1px solid var(--rule-soft)}.entry-content th{font-weight:700;color:var(--text);background:var(--soft-2)}\ntr:last-child td{border-bottom:0}\n.timeline{position:relative;display:grid;grid-template-columns:repeat(4,1fr);gap:0;margin:15px 0 18px;border-top:1px solid var(--rule);border-bottom:1px solid var(--rule)}\n.step{position:relative;min-height:94px;padding:15px 17px 13px;border-right:1px solid var(--rule-soft);background:#fff}\n.step:last-child{border-right:0}\n.step:before{content:\"\";position:absolute;left:17px;top:-4px;width:7px;height:7px;border-radius:50%;background:var(--theme-primary)}\n.step:nth-child(even):before{background:var(--theme-secondary)}\n.step strong{display:block;margin:0 0 5px;font-size:14px;line-height:1.4;color:var(--text)}\n.step span{display:block;font-size:14.5px;line-height:1.55;color:var(--body)}\n.faq-item{position:relative;margin:0 0 15px;padding:0 0 15px 18px;border-bottom:1px solid var(--rule-soft)}\n.faq-item:last-child{margin-bottom:0;padding-bottom:0;border-bottom:0}\n.faq-item:before{content:\"\";position:absolute;left:0;top:5px;width:5px;height:5px;border-radius:50%;background:var(--theme-primary)}\n.faq-item:nth-child(even):before{background:var(--theme-secondary)}\n.faq-q{margin:0 0 5px;padding:0;font-weight:700;color:var(--text)}\n.faq-a{margin:0;color:var(--body)}\n.cards6{display:grid;grid-template-columns:repeat(3,1fr);gap:12px 14px;margin:15px 0 18px}\n.pay-card{min-height:110px;display:flex;align-items:center;justify-content:center;padding:12px 14px;background:#fff;border:1px solid var(--rule);border-top:2px solid var(--theme-primary);border-radius:3px}\n.pay-card:nth-child(even){border-top-color:var(--theme-secondary)}\n.pay-card svg{display:block;width:100%;max-width:225px;height:68px}\n.small{font-size:14px;color:var(--muted)}\n@media(max-width:760px){\n  main{width:min(100% - 30px,1040px);padding:30px 0 52px}\n  .meta{gap:6px 16px;margin-bottom:27px}\n  section{margin-bottom:27px;padding-bottom:23px}.entry-content h3{font-size:18px;gap:10px}\n  h3:after{display:none}\n  .split{grid-template-columns:1fr;gap:18px}\n  .timeline{grid-template-columns:1fr 1fr}\n  .step:nth-child(2){border-right:0}\n  .step:nth-child(-n+2){border-bottom:1px solid var(--rule-soft)}\n  .cards6{grid-template-columns:1fr 1fr;gap:10px}\n  .pay-card{min-height:98px;padding:10px}\n  .pay-card svg{height:60px}\n}\n@media(max-width:480px){\n  main{width:calc(100% - 26px)}\n  .timeline,.cards6{grid-template-columns:1fr}\n  .step{border-right:0;border-bottom:1px solid var(--rule-soft)}\n  .step:last-child{border-bottom:0}\n}\n@media(prefers-reduced-motion:reduce){}<\/p>\n<\/style>\n<div>\n<div class=\"meta\"><span><strong>Last Updated:<\/strong> 7 November 2026<\/span><span><strong>Brand:<\/strong> PhaeLun<\/span><\/div>\n<section>\n<h3><span class=\"n\">01<\/span>Data Controller<\/h3>\n<p>The data controller is <strong>Haikou Haochenxuan Trading Co., Ltd.<\/strong>, registered at No. 161-13, Jinmao West Road, Jinmao Subdistrict (Zhongshan Subdistrict), Longhua District\nHaikou City Hainan Province 570125\nChina. For privacy matters, contact <strong>privacy@phaelun.com<\/strong>.<\/p>\n<\/section>\n<section>\n<h3><span class=\"n\">02<\/span>Information We Process<\/h3>\n<div class=\"box-list\">\n<div class=\"box\">\n<p><strong>Order data:<\/strong> name, contact details, billing and shipping information, order contents and fulfilment records.<\/p>\n<\/div>\n<div class=\"box\">\n<p><strong>Payment data:<\/strong> transaction identifiers and payment-status information. Card payments are processed through Stripe; we do not ask you to send full card credentials by ordinary email.<\/p>\n<\/div>\n<div class=\"box\">\n<p><strong>Customer service data:<\/strong> messages, support history, returns, refunds and complaint information.<\/p>\n<\/div>\n<div class=\"box\">\n<p><strong>Technical and cookie data:<\/strong> device, browser, network, security and cookie-related information where applicable.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<section>\n<h3><span class=\"n\">03<\/span>Data Security<\/h3>\n<div class=\"box-list\">\n<div class=\"box\">\n<p>We use reasonable <strong>technical and organisational safeguards<\/strong> designed to reduce the risk of unauthorised access, alteration, loss or disclosure of personal data, including protected connections and encryption in transit where appropriate.<\/p>\n<\/div>\n<div class=\"box\">\n<p>Personal data is maintained in controlled storage environments with security measures appropriate to the type of information and the services used to operate the website.<\/p>\n<\/div>\n<div class=\"box\">\n<p>Access to personal data is restricted to personnel and service providers who need it for legitimate operational purposes, with access controls intended to limit unnecessary use or disclosure.<\/p>\n<\/div>\n<div class=\"box\">\n<p>Payment information is handled through <strong>Stripe<\/strong> and secure payment flows. We do not request full card numbers, CVV\/CVC, PINs or security codes through ordinary support email.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<section>\n<h3><span class=\"n\">04<\/span>Purposes and GDPR Legal Bases<\/h3>\n<p>We process data to <strong>perform contracts<\/strong>, fulfil orders, provide customer support, process returns and refunds, protect the website, prevent fraud, comply with legal obligations and pursue legitimate business interests where permitted.<\/p>\n<p>Where processing relies on <strong>consent<\/strong>, you may withdraw that consent at any time without affecting processing already carried out lawfully.<\/p>\n<\/section>\n<section>\n<h3><span class=\"n\">05<\/span>Service Providers and Payment Processing<\/h3>\n<p>We may use service providers for hosting, fulfilment, customer support, security, communications and other operational needs. <strong>Stripe<\/strong> processes card payments.<\/p>\n<p>Providers receive only the information reasonably necessary for their role and are expected to handle it in accordance with applicable contractual and legal requirements.<\/p>\n<\/section>\n<section>\n<h3><span class=\"n\">06<\/span>Data Retention<\/h3>\n<p>We retain personal data only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, accounting, dispute handling, fraud prevention and legal compliance.<\/p>\n<\/section>\n<section>\n<h3><span class=\"n\">07<\/span>International Data Transfers<\/h3>\n<p>Because we serve international customers, personal data may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers in accordance with applicable data-protection law.<\/p>\n<\/section>\n<section>\n<h3><span class=\"n\">08<\/span>Data Subject Rights<\/h3>\n<div class=\"box-list\">\n<div class=\"box\">\n<p>You may have rights of <strong>access, rectification, erasure, restriction, portability and objection<\/strong>, depending on applicable law.<\/p>\n<\/div>\n<div class=\"box\">\n<p>Where processing is based on consent, you may <strong>withdraw consent<\/strong>.<\/p>\n<\/div>\n<div class=\"box\">\n<p>You may also have the right to <strong>complain to a competent supervisory authority<\/strong>.<\/p>\n<\/div>\n<div class=\"box\">\n<p>To submit a privacy request, contact <strong>privacy@phaelun.com<\/strong>.<\/p>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: Brand: 01Data Controller The data controller is , registered at . For privacy matters, contact . 02Information We Process Order data: name, contact details, billing and shipping information, order contents and fulfilment records. Payment data: transaction identifiers and payment-status information. Card payments are processed through Stripe; we do not ask you to send [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20574","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/phaelun.com\/bsite\/wp-json\/wp\/v2\/pages\/20574","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/phaelun.com\/bsite\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/phaelun.com\/bsite\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/phaelun.com\/bsite\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/phaelun.com\/bsite\/wp-json\/wp\/v2\/comments?post=20574"}],"version-history":[{"count":1,"href":"https:\/\/phaelun.com\/bsite\/wp-json\/wp\/v2\/pages\/20574\/revisions"}],"predecessor-version":[{"id":24230,"href":"https:\/\/phaelun.com\/bsite\/wp-json\/wp\/v2\/pages\/20574\/revisions\/24230"}],"wp:attachment":[{"href":"https:\/\/phaelun.com\/bsite\/wp-json\/wp\/v2\/media?parent=20574"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}